Time Window is the time slot that the service should be performed. For example, the parcel should only deliver between 9 AM to 12 PM. When the time window is specified, the system will take into consideration of the time constraint when planning the routes. Time Windows can be used to divide your deliveries into different several time slots.

In the following example, 2 Time Windows have been created – AM from 9 AM to 12 PM; and PM from 1 PM to 6:30 PM.

After planning, the Estimated Time of Arrival (ETA) will be automatically assigned to the vehicles according to the specified Time Window.

How To Set Up Time Window

Step 1: Navigate to Settings > Time Windows.

Step 2: Click Add Time Windows.

Step 3: Fill in the data. For example:

Step 4: Click Save.

How To Use The Time Window

Manual Addition of Stops

When creating jobs, you may specify the Time Window – AM or PM in the Time Window field.

Import Of CSV File

In your CSV file, you may specify the Time Window, e.g. AM or PM prior to importing the file. For example:

List Of Stops For Planning
Name Address 1 Address 2 Address 3 City State Postal Code Country Latitude Longitude Time Window
Yio Chu Kang 3000 Ang Mo Kio Avenue 6 Singapore Singapore 569813 Singapore AM
AMK Hub 53 Ang Mo Kio Ave 3 Singapore Singapore 569933 Singapore AM
Suntec City 3 Temasek Blvd, Singapore Singapore Singapore 038983 Singapore PM
Junction 8 9 Bishan Pl Singapore Singapore 579837 Singapore PM

Screenshot Of Stops Before Planning

Results After Plan And Optimize

The generated ETA would correspond to the specified Time Window for the stops.

Table Of Planned Results
Name ETA Time Window From Till
Yio Chu Kang 9:34 AM AM 9:00 AM 12:00 PM
AMK Hub 9:44 AM
Suntec City 1:00 PM PM 1:00 PM 6:30 PM
Junction 8 1:17 PM

Screenshot Of Stops After Planning