FAQs

You can sign up anytime and route up to 1,000 stops per plan. If you need to route more than 1,000 stops per plan, simply drop us an email to increase the limit for your account.

ElasticRoute solves the Vehicle Routing Problem (VRP) very effectively, though it can also be used to solve the Traveling Salesman Problem (TSP).

ElasticRoute can plan 1,000 stops faster than you can walk over to the pantry from your desk to make a cup of hot coffee. Our benchmark shows that ElasticRoute can plan 1,000 stops in 5 minutes, and 5,000 stops in about 30 minutes.

Yes, definitely. And because re-planning is so much faster than the first time you plan due to our smart caching mechanism, last minute changes will no longer be a pain.

Yes, you can definitely plan for more than one vehicle. In fact, that’s exactly what ElasticRoute is built for – to solve the Vehicle Routing Problem (VRP) effectively. Just send us your list of stops to visit and your list of vehicles, and we will plan them for you.

Yes, you can add more than one depot and indicate which depot each stop and vehicle belongs to.

ElasticRoute uses our own heuristic algorithm that produces natural cluster-based routes that balances stops well between the drivers. Unlike the commonly used greedy algorithms, we do not produce unnatural radial routes.

Yes we support importing of CSV manifest file via the web dashboard. While we do not support importing of Excel files at this moment, it should be very straightforward to export CSV from your Excel file before uploading to ElasticRoute.

Yes, you can use your own headers by matching the field names under Settings > Fields.

Yes, you can easily add a stop via the dashboard, in addition to stops that you may have already imported.

Yes, ElasticRoute can take into account your loading time and service time.

Yes, you can limit the number of stops that are assigned to a driver in a day.

Yes, ElasticRoute provides an easy way to pull jobs from Detrack and push them back after planning.

Yes, you can set a buffer setting to apply adjustments across the board and per vehicle. It may take some trial-and-error before you find a buffer setting that works for your fleet.

Yes, you can set the working schedule for each of your driver. This includes the working days e.g. Mondays – Fridays, as well as working hours e.g. 9.00am – 5.00pm.

Yes, ElasticRoute provides an Open API for you to integrate our routing intelligence with any system in the world. You can find our API documentation here: https://www.elasticroute.com/api-documentation/

Please get in touch with our enterprise team to learn more about on-premises deployment.

Since you can sign up for a free account and start routing, why not try it for yourself? (Hint: yes, it does.)